Good morning, IT-helpdesk, this is Anne speaking

"Good morning, IT helpdesk, this is Anne speaking."
"It's not working."
"Who am I speaking with?"
"It's not working!"
"What isn't working?"
"The internet!"
"What are you trying to do?"
"It's not working!"
"I understand, but what page are you on?"
"The internet! I told you! And it's not working!"
"Right..."

You do not want to know how often I've had conversations like this. I can assure you now: Whatever number you just came up with, it's more often than that.

This blog will be about all the shenanigans I get up to on a semi-daily basis, all the IT-crowd moments (it's more accurate than you might imagine), the stupid costumers (and the great ones), the awesome colleagues and all the things I muse about as a consequence.

While a good part will be anecdotes and musings from my work as an IT-helpdesk employee, other stuff will probably find its way here. We'll see. Either way, have fun reading and don't be afraid of the comment button!