"Hi! I've been trying for the last week to activate my account by changing my password! I keep trying but it doesn't work!"Yup, it really, really is...
"Alright, what is your error message?"
"The specified network password is not correct..."
"Alright. You're on password dot company dot com?"
"Yes! I've been trying and trying but it's not working!"
"There's a button there that says 'forgot password'."
"Really? It's that simple?"
Life and times (and a lot of idiocy) of an IT-helpdesk employee (slash child and youth psychologist, slash fostercare activist, slash dance addict, slash geek, slash wannabe writer, slash hopeless idealist, slash realist)
Monday, 15 September 2014
Simple solutions
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