Because we employ teleporting psychics as IT helpdesk employees

"Alright, I'll send someone your way."
"Oh that's good because I have a meeting in one minute!"
"I don't think they'll make it there in a minute sir."
"Are you sure? I really have a to be there in a minute!"
"I'm really sure, sorry. Where are you?"
"By the library."
"What building?"
"Eh... I dunno, Obliviousstreet or maybe Dumbassstreet?"
"That does make a difference sir, if I want to send someone your way, I'll need te know where you are."
"Can't you see that?"
"You're calling from a mobile phone, so no. Is the building by a railway?"
"No..."
"That'd be Dumbass street then. Where in the library are you?"
"Eh... Somewhere between the cantine and the computers, right by all those books!"
"By all the books in the library. Of course..."

Right, we'll send someone to some guy standing in the library of some building... By all those books! Also, they'll teleport!